Terms & Privacy

Last updated: March 2, 2026

Terms of Service

These terms govern your use of the SensAI platform provided by JMR Infotech India Pvt Ltd.

1. Acceptance of Terms

By accessing or using the SensAI platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you must not access or use the Service. Your continued use of the platform constitutes acceptance of any modifications to these terms.

2. Description of Service

SensAI is an AI Agent Studio developed by JMR Infotech India Pvt Ltd that enables users to build, deploy, and manage intelligent AI agents. The Service includes access to agent creation tools, pre-built agent templates, integration APIs, and associated documentation. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

You must provide accurate and complete registration information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account. JMR Infotech India Pvt Ltd is not liable for any loss arising from unauthorised access to your account.

4. Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair the platform. You shall not attempt to gain unauthorised access to any systems or networks connected to the Service. Automated scraping, data mining, or any form of abuse of the Service is strictly prohibited. We reserve the right to terminate access for violations of this policy.

5. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the SensAI platform are the property of JMR Infotech India Pvt Ltd or its licensors. You retain ownership of any content you create using the Service, subject to a non-exclusive licence granted to us to operate and improve the platform. You may not reproduce, distribute, or create derivative works from our proprietary materials without express written permission.

6. Limitation of Liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. JMR Infotech India Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you to us in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.

7. Termination

We may suspend or terminate your access to the Service at our sole discretion, without prior notice, for conduct that we determine violates these Terms or is harmful to other users or the platform. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the platform. We will make reasonable efforts to notify users of material changes via email or a prominent notice on the Service. Your continued use after changes are posted constitutes acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@jmrinfotech.com or write to JMR Infotech India Pvt Ltd, Hyderabad, Telangana, India.


Privacy Policy

This policy describes how JMR Infotech India Pvt Ltd collects, uses, and protects your personal information when you use the SensAI platform.

1. Information We Collect

We collect information you provide directly, such as your name, email address, and account credentials when you register for SensAI. We also automatically collect usage data, including IP addresses, browser type, device information, and interaction patterns with the Service. Additionally, we may collect data generated through your use of AI agents on the platform.

2. How We Use Your Information

We use collected information to operate, maintain, and improve the SensAI platform. Your data helps us personalise your experience, provide customer support, and communicate important updates about the Service. We may also use aggregated, anonymised data for analytics and research purposes to enhance our AI agent capabilities.

3. Data Sharing

We do not sell your personal information to third parties. We may share data with trusted service providers who assist in operating the platform, subject to strict confidentiality agreements. We may also disclose information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time through your account settings. You may request a copy of all data we hold about you. You have the right to withdraw consent for data processing where consent is the legal basis. To exercise any of these rights, please contact us at privacy@jmrinfotech.com.

6. Cookies & Tracking

SensAI uses cookies and similar tracking technologies to enhance your experience and collect usage analytics. Essential cookies are required for the platform to function correctly. You may control cookie preferences through your browser settings, though disabling certain cookies may affect Service functionality.

7. Third-Party Services

The Service may integrate with third-party AI model providers, cloud infrastructure services, and analytics tools. These third parties have their own privacy policies governing the use of your information. We encourage you to review the privacy practices of any third-party services you interact with through our platform.

8. Children's Privacy

SensAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

For any privacy-related questions or concerns, please contact us at privacy@jmrinfotech.com or write to the Data Protection Officer, JMR Infotech India Pvt Ltd, Hyderabad, Telangana, India.